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Regulation & safety

Regulation and safety of funds

Who we are, how client money is handled, and the protections built into every WoonFX account: from negative balance protection to two-factor authentication and withdrawal whitelists.

Licence detailsLegal documents

CFDs are leveraged products and carry a high risk of losing money rapidly. Read the risk disclosure.

Company and licence

Who you are trading with

Legal entity
WoonFX Ltd
Registration number
[Company registration number to be added]
Licence
[Licence number to be added]
Regulator
[Regulator name to be added]
Jurisdiction
[Jurisdiction to be added]
Registered address
[Registered address to be added]

Details pending

Licence and regulator details are placeholders until compliance confirms them. We will never claim a licence we do not hold. Services are not offered in [Restricted jurisdictions to be added].

Client money

How your funds are handled

Deposits and withdrawals go only to and from accounts in your own name, after identity verification. Withdrawal requests are reserved from your balance immediately and reviewed by our finance team; rejected requests are refunded in full.

Statements and receipts for every transaction are available in the client portal, so you can reconcile your account at any time.

Client funds

[Segregation arrangements, banks and custodians to be confirmed by compliance before publication.]

Every movement recorded

Each deposit, withdrawal, transfer, trade settlement, commission and swap is a separate ledger entry you can see in your statements.

Negative balance protection

You cannot lose more than your deposit

Leveraged markets can gap. If a stop out in a fast market leaves a live account below zero, WoonFX resets the balance to zero after settlement. Margin call alerts and an automatic stop-out level help stop losses running further.

See margin call and stop-out levels per account

Live account balance after a stop out

Account security

Protection on by default, more when you want it

Two-factor authentication

  • Two-factor authentication

    Protect sign-in and withdrawals with a 6-digit code from an authenticator app, plus one-time recovery codes.

  • Withdrawal address whitelist

    Restrict withdrawals to saved addresses. New addresses only become usable after a 24-hour hold.

  • Anti-phishing code

    A phrase you choose appears in every genuine WoonFX email, so fake messages are easy to spot.

  • Session control

    See every signed-in device with IP and last activity, sign out remotely, and review your login history.

  • Negative balance protection

    Live accounts cannot fall below zero after a stop out; any negative balance is reset.

  • Encrypted connections

    Every page, API call and price stream is served over TLS, and session cookies are HttpOnly.

Documents

Read before you trade

FAQ

Safety FAQ

More answers in the WoonFX help centre.

Is WoonFX regulated?

WoonFX's licence and regulator details will be published on this page once they are confirmed. Until then, please read the legal documents and risk disclosure carefully before you trade.

Can I lose more than I deposit?

No. Live accounts have negative balance protection: if a stop out in a fast market leaves your balance below zero, WoonFX resets it to zero.

How do I keep my WoonFX account secure?

Turn on two-factor authentication, set an anti-phishing code, restrict withdrawals to whitelisted addresses, use a unique password and review active sessions in the Security Center regularly.

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CFDs are leveraged products and carry a high risk of losing money rapidly. Read the risk disclosure.