Skip to content

Contact

Talk to WoonFX support

Questions about opening an account, verification, a deposit or a trade? Write to us and a member of the support team will reply by email. Clients can also open a ticket in the client portal.

  • Email

    support@woonfx.com

    For anything about your account, funding or trading.

  • Support ticket

    Client portal

    Signed-in clients can open and follow tickets with attachments.

  • Hours

    24/5 by email and ticket [Confirm before launch]

    Replies are sent by email and in the portal.

  • Phone

    [Support phone to be added]

    Phone support details are published before launch.

Write to us

Send a message

Fill in the form and we will open a ready-to-send email in your mail app. Include your account number if your question is about a specific account, but never your password or 2FA codes.

[Registered address to be added]

Partnerships: use the topic “Partnerships” or see the partner programme.

So we know where to reply

Optional. Never send passwords.

This opens a pre-filled email in your mail app; the website does not send or store your message. Signed-in clients get faster help from a support ticket in the client portal.