Draft – to be replaced by compliance. This placeholder text is not the final legal document. Items in [brackets] will be completed by WoonFX compliance before launch.
1. Parties and scope
This Client Agreement is between you and WoonFX Ltd ("WoonFX", "we", "us"), a company registered in [Jurisdiction] under number [Company number], with its registered office at [Registered address]. [Licence number to be added].
It applies to every live and demo account you open with us and to all orders you place through the WoonFX mobile app, the web terminal or the client portal.
2. Our services
We provide execution-only dealing in contracts for difference (CFDs) on forex, metals, indices, energies, stocks and cryptocurrencies. We do not give investment, tax or legal advice, and nothing on our platforms is a recommendation to trade.
We act as principal and counterparty to your trades. [Describe order handling and hedging arrangements.]
3. Opening and maintaining an account
You must be at least 18 years old, resident in a country where our services are permitted, and pass our identity and anti-money-laundering checks. We may refuse or close an account at our discretion.
You are responsible for keeping your login details, trading passwords and two-factor authentication secure.
4. Orders and execution
Market orders are executed at the best available price: buy orders at the ask and sell orders at the bid. Pending orders trigger when the executable side of the price reaches your level and are subject to margin checks at that moment.
In fast or illiquid markets prices may move between the time you place an order and the time it is filled (slippage). [Add execution policy reference.]
5. Margin, margin call and stop out
You must keep enough equity in your account to support your open positions. We notify you when your margin level reaches the margin call level of your account type, and we may close positions, starting with the least profitable, when it reaches the stop-out level.
Negative balance protection applies to live accounts: if your balance falls below zero after a stop out, we will restore it to zero. [Confirm scope and exclusions.]
6. Fees and charges
Trading costs include spreads, commissions (Raw Spread account) and overnight swaps, as published on our website and shown on every trade confirmation. Deposit and withdrawal fees, if any, are shown before you confirm a transaction.
7. Client money
[Describe how client money is held, segregation arrangements, the banks or custodians used, and any compensation scheme. Do not publish until confirmed by compliance.]
8. Termination
You may close your account at any time by contacting support. We may suspend or terminate the agreement on notice, or immediately in case of breach, fraud, abuse of our systems or regulatory requirement.
9. Governing law and complaints
This agreement is governed by the laws of [Jurisdiction]. Complaints are handled under our Complaints Procedure. Contact: support@woonfx.com.